microsoft word 2016 not responding when i close

Microsoft word 2016 not responding when i close update#
Microsoft word 2016 not responding when i close pro#
Microsoft word 2016 not responding when i close software#

Microsoft word 2016 not responding when i close update#

Open Office apps in safe mode on a Windows PCīefore you try the above step, I’ll suggest you update your Office 2016 applications to the latest version. Yes when a window appears asking if you want to start the application in Safe Mode. Press and hold the CTRL key and double-click the application shortcut.Find the shortcut icon for your Visio 2016 application.To do this, please follow the steps below: It has been a very frustrating week trying to solve this issue. Thank you in the interim for assisting us, hope you are able to help. Of further interest, ever since we downloaded the software, it has had these types of issues in other visio documents, but never as bad as this as those documents did not involve complicated floor plans, but were mostly process flow diagrams or web page To Visio 2013 on a private laptop and they also attempted some functions and the system froze doing the same thing, 'not responding'. Further still, we also sent our document to another user who had access All devices have more than 8.00GB ram, with I7 core HP laptops. Lastly, just wanted to mention that we have replicated these ongoing errors on multiple devices (laptops, desktops). This 2nd document was totally independent to the first. That was why I was copying the floor plan above in the first place to troubleshoot the responsiveness to some functions, trying to move it to another new visio document, in case the original one was corrupt.Īs another troubleshooting exercise, i re-created the entire floor plan in a new visio document, and it froze while moving widgets also. Again forced Visio to shutdown, and then excel responded.Ĥ. Also another time, trying to do the same task in the visioįile above, excel was open and it too did not respond. To troubleshoot, i forced Visio to shutdown (cnt/alt/del), and only then could i get back into the draft email (still on screen) and Outlook again responded. However, I could not type in the draft email, i could not cancel it or exit it. I minimised the screen, while i went back to my email. I have had outlook open and in middle of email while at same time working in visio and the above error occurred.

Microsoft word 2016 not responding when i close software#

I cannot do anything in the software now.ģ. In this shot we grouped the image and clicked on the group to copy and straight away it is 'not responding', see heading at top. Other times it did not matter which widget we clicked to edit, it failed to respond for that actionĪnd froze. Eventually it would sometimes respond correctly and other times it would not. We waited for it too respond often timing it more than 10minutes. Additionally, if we tried to add widgets, the screen would also freeze and repeat the same 'not responding'Īt the top. The software froze after that, wherein we could see 'not responding' at the top of the screen (in heading of software). We tried to paste this onto a 2nd worksheet (same visio doco) and it while it would paste the grouped All of the widgets were grouped together, and copied as a group. An office floor diagram was created using lots of widgets representing desks etc.

Microsoft word 2016 not responding when i close pro#

Below is screen shot of Visio Pro (2016)Ģ. Please helpĪre you a representative of Microsoft? Thank you for the offer of assisting us.ġ. This is causing some dramatic lost resource time. My work IT have de-installed Visio and even de-installed Office Pro and reinstalled it all - but the visio floor diagrams keeping failing. Emails i have started, i cannot edit or send until i force the close of the visioĭocument, then my email is editable once again. Other problem now is when this happens, it is affecting my other microsoft applications such as outlook. And when i go to copy images to placeĮlsewhere on the page, the software freezes and 'not responding'. The problem has got worse now as i have recently created a floor diagram of our work space 1st floor and there are quite a few graphics: desks, chairs, computers, plants, walls, windows etc. HOwever, i have had constant problems of my visio documents 'not responding' and i have to forceĪ shut down of the software. A few months ago our IT department purchased 2016 Visio (downloaded from an online application). I have Office 365 Pro on my brand new 17 Gen HP work laptop.